We recommend professional cleaning every 5 to 10 years (sooner if camera is subjected to harsh conditions or extensive use).

Dust off your equipment before & after use with a 1" camel hair brush.

Vacuum out your camera bag.

Use UV/Skylight filters to protect optics from impact and excessive cleaning of original optics.

Use a high quality lens cleaning fluid and tissue. Remove all dust and debris with an oil-free camel hair brush. Place one drop of cleaning formula on tissue. Lightly, in a circular motion, make one swipe on optics. Take a new dry tissue, fog optics with breath, swipe lightly removing fog on optics. Repeat if necessary.

Replace at least once per year to prevent leakage & dead batteries.

Batteries that have leaked can cause extensive power circuit damage. The corrosion can actually follow the battery contacts, pass through the wires, and destroy the main circuit. Batteries are much less expensive than repairs.

Ideally bring it in the same day for the best possible repair.

Place in a plastic bag, remove all possible air within the bag to reduce oxidation.

If completely submerged, remove battery, keep camera submerged in fresh water ( distilled water is best). Bring in the same day and hope for the best. We use equipment that will eliminate moisture ASAP, slowing down the corrosion process, allowing us more time for proper servicing.

Soaking in bourbon or other alcohol is just a bad rumor! May cause additional damage.

Brush off loose sand from exterior. 

Leave film, lens, and any accessories attached to reduce contamination.

Do not operate any controls, additional damage may occur.

Place in plastic zip lock bag to prevent contamination of other equipment.

Ooops!!! It happens to everyone.

Bring it in for us to analyze the damage.

Not recommended. Usually adds to the cost of repairs.

If you end up repairing your camera, we are looking for new technicians!